Translate

Search This Blog

Friday, April 11, 2014

We have a failure to Communicate

Yesterday ,  I was in a class learning how to gain business for my business.
The facilitator asked her assistant to order lunch. The facilitator said order 5 sandwiches cut in 1/2 so they will be a total of 10. Assistant said ok.
Then the assistant asked the facilitator again what to order. The facilitator repeated her direction. 
The assistant ordered and guess what? Wait for it. Wait for it. She ordered 10 cut In 1/2 which made 20. Facilitator was like no. Assistant was apologetic.  I said to the facilitator ..perhaps you weren't clear.
Facilitator became a tad defensive and said no I told her  but she doesn't always get it. Thats her way.
Ding ding...if thats her way why didn't you choose a method that works for her. Hmmmm facilitator gives thought and says I should have written down the direction.  Ding ding.
$ lesson for the day
Communicate with purpose
Know how the other party receives and processes information
Money is time and time is money
Adventures of a Communications Diva

No comments:

Post a Comment